SONA
Shipping & Returns
Delivery times, costs and how to send something back.
Delivery time
Your order usually reaches you within [delivery time] working days of payment. That includes packing at our end.
Delivery times are indicative unless a date has been expressly promised.
Shipping costs
- Shipping
- Rp 20.000 per order
- Free shipping from
- Rp 300.000 order value
We currently deliver to [delivery area].
Tracking
As soon as your order is on its way you will get an email from us.
We ship with [carrier]. The tracking number is in the shipping email and you can follow the delivery.
Returns
You can return items within [return period] of receiving them. The full terms are in our Return Policy.
How to return
- Send us a short message at ramadhaniur090@gmail.com with your order number.
- Put the goods back in the parcel, unworn and complete.
- Send the parcel to the address we give you.
- Once it arrives we refund the purchase price via the original payment route.
Return postage is carried by [who pays].
Damaged goods
If something arrives damaged, get in touch with a photo. We will sort it out without fuss. Your statutory rights regarding defects are unaffected.
Last updated: August 2026