SONA
Frequently asked questions
Answers to the questions we get most often.
What is the difference between an instant hijab and a pashmina?
An instant hijab is pre-shaped and goes on like a piece of clothing — no wrapping, no pins. A pashmina is a long, flowing scarf you can drape freely. Instant is quicker, pashmina is more versatile.
Which size fits me?
Hijabs come in one size — but the measurements differ per model and are listed in each product description. As a guide:
- Pashmina: 167–182 cm long, 56–73 cm wide
- Bandana on the bandana models: 122 cm
- Instant hijab: head circumference approx. 28 cm, length at the front approx. 86 cm, at the back approx. 100 cm
- Weight: 176–292 g, depending on the fabric
A longer, wider pashmina can be styled in more ways and covers more; a shorter, lighter one wears more comfortably in the heat. With an instant hijab the question does not arise — it goes on and sits thanks to the elastic material.
What are the hijabs made of?
The exact composition is in each product description — it differs per model. Currently in the collection:
- 100 % viscose (Airflow) — particularly light and flowing
- 100 % lyocell — soft, breathable, made from wood fibres
- 90 % polyester, 10 % elastane (Premium Jersey) — denser, opaque, elastic
Every model is worn and tested before it enters the collection — for feel, for how it holds, and for how it behaves after several washes.
How do I care for my hijab?
The detailed notes are on the Care instructions page.
I did not get an order confirmation
Please check your spam or promotions folder first. Our domain is still young, and some mail providers put the first message from an unknown sender there.
If you find it there, mark it as “Not spam” and add ramadhaniur090@gmail.com to your address book. Then the shipping confirmation and invoice land in your inbox straight away.
If there is nothing at all, get in touch — we will send it again.
Do I get an invoice?
Your order confirmation email lists everything – items, prices and shipping. If you need a written proof of purchase, just get in touch.
How long does shipping take?
Usually [delivery time] working days after payment. More under Shipping & Returns.
Which payment methods are available?
[payment methods — not yet decided, depends on the chosen payment provider]
Payment runs through a payment provider. You enter your card or account details there, and they never reach our servers.
Can I return something?
Yes, within [return period] of receiving it. How that works is described in our Return Policy and under Shipping & Returns.
Why work directly with the makers?
Because that is how we can choose models, fabrics and colours together and keep developing them until they meet our standard — with no middlemen. More under About SONA.
My question is not here
Just write to us via the contact page.
Last updated: August 2026